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Man Using Computer Printer



Here are the questions we are most frequently being asked.

Still got questions? Contact us>

  • How do I view printing history?
    You can quickly access printing history via a number of areas. The most appropriate area depends on the information required. To view a user's printing history select the Job Log under the user's details page. To view recent print jobs printed on a printer, select Job Log under the appropriate printer's details page. To view all print jobs printed on the network with advanced search and filtering options, use the global Print Log on the Logs tab
  • How do I delete a printer?
    Once the printer is removed from the operating system's print list, you can delete the printer from PaperCut NG/MF via the delete printer action under the printer's detail page. This action removes the printer from the monitored list. Print history logs are still maintained allowing access to historical data. Always confirm your action before proceeding with the delete!
  • How do I disable a printer?
    Click the Printers tab. The Printer List page is displayed. Select a printer. The Printer Details page is displayed showing the Summary tab contents. In the Configuration area, in the Enable/Disable list, select one of the disable options.
  • What kind of paper will my job be printed on?
    We have several paper types available, depending on what product type you are ordering. The individual pricing pages show available standard options, and many other custom options are available. Contact us for details.
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